Flor Paredes Mattos

Before I started my coaching and consultancy business, I worked as an international professional for multinational companies such as British Telecom and NTT Communications Europe. I have been responsible for Global Operations in Customer Service, Global Service Delivery and Service Management. I have set up and managed both service and technical teams and also managed virtual teams in Europe, India and Rest of World, where I have learned how to achieve higher productivity through teamwork, proper guidance, mentoring and effective coaching.

Prior to working in Telecoms, I worked in the travel industry for Holiday Inn and Walt Disney in Paris. I have built up a wealth of knowledge and experience across a wide range of demanding roles.

As a corporate coach and consultant, I run different coaching programs within
organizations but also with individuals.

As Co-founder an Empower Amsterdam I’m co-responsible for the continued growth of Empower. As a team, we work as leaders strategically, tactically and hands-on at the same time.

As the Director of coaches, I am responsible for introducing certified volunteer
coaches who share our Empower values. I continuously work on expanding the team by providing support and guidance. We have monthly team meetings and set up different events for which the collaboration of coaches is needed.

I want to use the experience I have gained throughout my career working for International companies globally to expand Empower Amsterdam. I am someone who knows how to set goals and achieve them and have a proven track record of being able to build successful relationships. I am ambitious and serious about achieving Empower’s goals and objectives.